Frequently Asked Questions

Find answers to common questions about our service, process, and what to expect.

Jump to a Category

About Our Service

The Matching Process

Contractor Vetting & Quality

Service Area & Project Types

Pricing & Estimates

Timeline & Communication

About Our Service

The Matching Process

Contractor Vetting & Quality

Service Area & Project Types

Pricing & Estimates

Timeline & Communication

Still Have Questions?

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Frequently Asked Questions

Jump to a Category

About Our Service

The Matching Process

Contractor Vetting & Quality

Service Area & Project Types

Pricing & Estimates

Timeline & Communication

About Our Service

Is this service really free for homeowners?

How do you make money if homeowners don't pay?

How did you get my information?

What if I already have a contractor?

What areas do you serve?

The Matching Process

How many contractors will you match me with?

How long does the matching process take?

What if I don't like the contractor you match me with?

Can I request specific contractor qualifications or preferences?

Do I have to hire the contractor you match me with?

Contractor Vetting & Quality

How do you vet your contractors?

Are your contractors licensed and insured?

What if something goes wrong with the project?

Can I see references or past work from the contractor?

Service Area & Project Types

What types of projects do you handle?

Do you work with commercial projects?

Do you serve areas outside LA County?

Pricing & Estimates

How much will my project cost?

Do I get multiple bids to compare?

Are your contractors more expensive because of the referral fee?

Timeline & Communication

How quickly can I get started on my project?

What happens after I am matched with a contractor?

Can I contact you during the project if I have concerns?

Still Have Questions?